Sonar Bangla

1 Information We Collect

We collect information through various means, including:

• **Personally Identifiable Information (PII):** Your name, email address, phone number, home address, and government-issued ID (such as Aadhaar/Passport) when making a booking.
• **Payment Information:** Credit/debit card details (encrypted for processing only) and billing information.
• **Technical Information:** Details of your visits, IP address, browser type, operating system, and time spent on our website.

2 How We Use Your Information

• **To Complete Reservations:** Managing your booking confirmation, check-in, and check-out procedures.
• **To Provide Services:** Delivering essential hotel services and amenities during your stay.
• **For Security Purposes:** Ensuring the security of your stay and our property, and preventing fraud.
• **For Marketing:** Sending you special offers, promotions, or newsletters (if you have opted-in).

3 Data Sharing and Disclosure

We share your PII **only when necessary** and under the following circumstances:

• When required by law or to comply with governmental requests.
• With trusted third-party services that process payments on our behalf.
• With reliable partners who provide services on our behalf (who are required to maintain confidentiality).

4 Data Security

We employ appropriate **physical, electronic, and managerial procedures** to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Sensitive data (such as credit card information) during booking is secured using **Encryption**.

5 Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website. We encourage users to frequently check this page for any changes.

6 Contact Us

If you have any questions regarding this Privacy Policy, please contact us: